FIX Innovative Platform

The innovative match-making platform of FIX allows its users to search for specialized technicians to repair and maintain their homes and offices super easily and by the hands of the most skilled workers. The platform consists of three components:

1. End-User Application:

FIX application helps its users save their time and effort by being able to pick the technicians they need from a list of experienced professionals. They can decide about the quality of their work by checking their previous work and reading the reviews of previous customers. They can choose technicians either from a list or by checking a map that shows proximity of skilled workers.

Users can also request service, fix an appointment and handle payment of the service all through the application. And at the end of the day, users get a warranty on the delivered maintenance service and spare parts, the thing that is secured by the application itself.

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2. Technicians Application:

FIX application allows professional to be found for their skills by those who are willing to pay for it. The app simple helps them to reach a larger customer segment. It also provides technicians with a flexible and reliable communication medium with the end users as well as multiple payment methods.

Through the application, technicians receive service requests and can send the price quote and determine the most appropriate date for the visit as well as the warranty period on the service and spare parts.

3. Interactive Control Panel:

The panel provides important statistical data for each service provider such as total number of service requests at a certain time, outstanding payments, technicians’ time-to-respond and other important information.

The panel provides important statistical data for each service provider such as full financial report about his profits, total number of service requests at a certain time, outstanding payments, technicians’ time-to-respond and other important information.

It also grants service providers full control of their agents and the requests issued to each company. Service providers can manage agents’ data through creating and managing profiles, as well as preview the requests of each agent, manage their status or assignment depending on the agent’s response.

FIX is a one-stop solution for all maintenance problems.

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